Our workshops range from one to three days, depending on your specific requirements, ensuring that from innovation to in-life management, your products deliver the experience that your customers want and expect.

The CX NPD Workshop Range

Innovation: We’ll lead you to develop a product portfolio fit to drive your business beyond your expectations.

Concept Canvas: Using the canvas, you’ll see how your products can create, deliver and capture value.

Customer Experience: Our CX workshop will enable you to deliver great interactions for you and your customers.

Voice of the Customer: Define and develop the Voice of the Customer (VoC) programme for your company.

Customer Journey: Analyse interactions against our CX framework, define and prioritise areas for improvement.

CX in New Product Development: Bring true customer focus to the heart of your new products.


Alongside our eBook, our free downloads are designed to be helpful and thought provoking. Explore and improve your product development skills!


CX Methodology will enable your business to gain competitive advantage through customer focus, hard-coded into your processes and organisation.


Feel free to get in touch if you have any questions, consultation requests or suggestions. Use the form below, and we’ll get back to you as soon as we can.