Our workshops range from one to three days, depending on your specific requirements, ensuring that from innovation to in-life management, your products deliver the experience that your customers want and expect.
The CX NPD Workshop Range
Innovation: We’ll lead you to develop a product portfolio fit to drive your business beyond your expectations.
Concept Canvas: Using the canvas, you’ll see how your products can create, deliver and capture value.
Customer Experience: Our CX workshop will enable you to deliver great interactions for you and your customers.
Voice of the Customer: Define and develop the Voice of the Customer (VoC) programme for your company.
Customer Journey: Analyse interactions against our CX framework, define and prioritise areas for improvement.
CX in New Product Development: Bring true customer focus to the heart of your new products.